These labels are our livelihood, so we want you to enjoy using our products as much as we enjoy making them for you. If for any reason you are unhappy with your purchase, please contact us within 30 days of your purchase date and we'll provide a replacement set. Or if we've made an error on your order, just let us know; we'd be happy to make it right as quickly as possible. Please keep in mind that all personalized product is made-to-order -- specifically for you -- from scratch; therefore, it is non-returnable and non-refundable. Canceled, refused or returned orders that have been printed are subject to a 15% service fee, and shipping fees are non-refundable.
Please note: we cannot
replace waterproof labels that have faded in color due to exposure to
chlorine bleach. Please make sure your detergent is chlorine
bleach-free before washing your labels in the dishwasher. Read the
fine print on your detergent bottle/carton, review our notices posted in
each listing and heed the warning label placed on each set of
waterproof labels. With proper care, our vinyl labels can last